Occidental Al Jaddaf, Dubai

An Unforgettable Stay – Exceeding All Expectations My recent stay at this hotel was an exceptional experience that far exceeded my expectations. From the moment I walked through the doors, I was welcomed with warmth, professionalism, and genuine care. I cannot speak highly enough of the incredible team here, particularly Faith, Kaoutar, Issam, Andrew, and Pardip from housekeeping, who made my stay truly remarkable. Outstanding Service by Faith and Kaoutar Faith and Kaoutar went above and beyond to ensure that every aspect of my stay was seamless and enjoyable. From handling my reservations to providing valuable recommendations and assistance during my stay, their dedication to guest satisfaction was evident in everything they did. Faith’s friendly demeanor and attention to detail made me feel not only welcome but genuinely valued as a guest. Kaoutar’s professionalism and willingness to go the extra mile ensured that all my requests were promptly and perfectly handled. Their ability to anticipate and cater to my needs was truly impressive. They made me feel at ease and turned what could have been a regular stay into an extraordinary experience. Exceptional Housekeeping by Pardip and Team The housekeeping team, led by Pardip, deserves special recognition for their hard work and commitment to maintaining the highest standards of cleanliness. My room was immaculate every single day, with fresh linens, perfectly arranged amenities, and thoughtful touches that added a personal touch to my stay. Their consistency and dedication were a testament to their pride in their work, and I felt incredibly well taken care of. Andrew and Issam – Going the Extra Mile Andrew and Issam also stood out for their incredible service. Whether it was assisting with luggage, providing helpful advice about the hotel’s facilities, or simply ensuring that I was comfortable and happy, they embodied the spirit of hospitality.

Najim